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Operations Controller

TOLL GLOBAL EXPRESS - Melbourne Airport, VIC

Any Industry
Source: uWorkin


Job Description

The role

We are looking for an experienced Operations Controller to join our Global Express team based at the Melbourne Airport. This role is an essential part of the business, as you are required to respond in real-time and manage on-road safety critical incidents through monitoring the fleet of multiple business units. Additionally, the role involves monitoring departure and arrival times in accordance with the business requirements.

Work within a supportive and safety focused team culture where you will be encouraged to achieve excellence. Experience a role that is fast-paced and rewarding. Utilise our latest online learning and development platform to further your knowledge and set yourself up for success. If you are seeking a role where you can contribute and make a difference, this could be the role for you.

As the Operations Controller, you will:

  • Coordinate and monitor fleet arrivals, departures and respond to on road events
  • Evaluate and respond to tracking in a timely and effective manner
  • Provide support to drivers regarding queries
  • Support multiple business units throughout Toll Australia
  • Maintain effective communication with the team and employees
  • Seek out ways to improve customer service outcomes